Do whatever it takes to deliver an exceptional “WOW" experience for our customers by: 1) Executing on our mission and brand of service -“Fixed Right, Fast...Guaranteed!”; 2) Understanding, caring, helping & sharing, with a genuine servant’s attitude; 3) Putting what's best for the customer over what’s best for us -- ultimately what’s best for the customer is what’s best for us!

Provide the highest quality service, through constant training, developing and implementing best practices, while constantly optimizing processes and innovating ways to be better.

Communicate clearly and often while working together to accomplish customer, employee and company goals. Instill respect and a “sense of ownership” as employee partners, for our mutual success.

Do the right thing in all we do -- practice the “Golden Rule +” with our customers, employees, vendors and all stake holders to earn trust with honesty and integrity.

Consistently grow & develop to acquire new customers, new territories, and new products/services. Provide training & development opportunities to enhance employees’ personal growth, so they may reach their maximum potential and achieve their long-term career goals within the company.

Take ownership of assignment & responsibilities. Honor our commitments to our clients and to each other -- do what we say we will do when we say we will do it or communicate alternate solutions if not possible.