Testimonials

Reviews and Testimonials From Our Customers

Feel confident when you choose a business that will handle all your equipment repair needs! With over 25 years of experience in the industry, our factory-trained and certified technicians stand behind our work by offering a 90 Day No Quibble Warranty and 100% Customer Satisfaction Guarantee.


"10!!!! The best service. Morgan answered all of my questions and made me know I'd picked the best place! Lee gave me the confidence that I had made the correct choice and that he would take care of all my problems. Y'all are number one, and everyone I influence will know that. Thank you, Morgan. You are the best from beginning to end!"


-Les


"Came quickly and solved the problem quickly. "


-Bernard


"Everyone was very nice and explained what was being done."


-Gary


" Great service person. They kept me informed of the repair."


-David


" ATECH responded very quickly to our service call. They diagnosed the problem quickly and had a part ordered from the manufacturer. The service tech was very professional and explained everything he did clearly. Very happy with their service."


- Kristie & Reggies


" Very efficient and communicative."


- Tom O.


" The tech was very professional, knowledgeable, and showed up on time."


- David C.


" Very prompt service."


- Natasha H.


" You guys helped me out of a big jam. The service tech was awesome and knowledgeable, and Richard, the salesman, was awesome also."


- Billy


"As always, John is the best! He is kind, professional, and very knowledgeable. We always look forward to his visits."


-Christy


"Your techs are great!"


-Gary C.


"Even if there was a miscommunication from your side, you make things happen more quickly than I expected."


-Moises


"The service technician was very helpful, polite and cleaned up after himself. We would like to have him as our rep if possible in the future."


-Barry


"Charles checked to make sure everything was okay. He knew what he was doing."


-Bill


"Excellent communication."


-Jeff L.


"Support and service are top notch!"


-Shun


"Company was able to squeeze my cafe's repairs even though they were 2 weeks out. The technician was fast, very friendly and did not leave any mess."


-Faith L.


"Nice service. Same-day service and good guy."


-Raj P.


"Brian went above and beyond. Communication is key and he nailed it"


-Jeff L.


"The tech was on time, very polite, and fixed the problem in a timely manner. He was also very informative and educated on what the problem was."


-Kelly


"Great service and timely response"


-Sam D.


"We love Clint and the new apprentice that comes out with him. He works hard and we don't have to ask twice. Always on time ... He's a very valuable asset to your company."


-April


"The technician was very knowledgeable and helpful! I will definitely be using you all again!"


-Kim


"He did a great job."


-Chuck


"Great tech"


-Linda


"Donna and Bill were phenomenal! They provide great service, which is why I chose to partner with them."


-Scott F.


"You kept your word by coming back and recleaning my rugs and carpet. 
Also, the guy worked hard, trying to get my rugs and carpet cleaner. I appreciate his effort."


-Robert D.


"Very professional and efficient."


-Daniel C.


"Extremely happy with the way you do business. Repairs are always complete. THANKS!!"


-Betty


"Always on time and always do a great job."


-Terry


"Awesome service."


-Billy


"Communication was great. Service provided was fast and easy."


-Jenna


"Everyone I dealt with was pleasant and very hospitable."


-Imani


"Great service and techs are top-notch."


-Robert


"Kevin identified the issue, got the part ordered, and came back and fixed our slushee machine. A real professional!"


-Linda


"Professional staff. Clear answers to questions and prompt service!"


-Katherine


"The lady checked everything, made sure it worked properly, and was ready to go. She was very polite and professional and explained what we needed to look for."


-Billy


"All issues fixed in a timely fashion."


-Aaron


"Always great service from ATECH."


-Jon R.


"Fantastic service. Quick and efficient."


-Chris


"Friendly service. The tech and identified problem and was able to do what he could."


-Kate


"The tech was friendly, very knowledgeable, and was willing to answer my questions."


-Robert


"From the first call to your repair tech, ATECH was timely, professional, and went over the top to get our issue resolved."


-Gary C.


"Great customer service. Prompt. Polite. Great communication."


-Katherine 


"Great customer service. The tech went out of his way to take care of our needs."


-Kevin


"Great, fast service."


-Shane


"My tech was very friendly and knowledgeable. He was very helpful. I give the service a 10."


-Tiffany


"Prompt and professional service. Great technicians."


-Robert


"The ATECH team was very friendly and informative with the product and service!"


-Mod


"The technicians are always professional and knowledgeable."


-Jessica


"The tech was very prompt and informative."


-Jim


"I would certainly recommend contacting you for appliance help. Excellent service!"


-David


"The work was done efficiently and correctly, and the tech was a friendly guy."


-George B.


"Your techs are polite, communicative and prompt. I appreciate your guys a lot! They are always very professional. I really think your service is a 10!"


-Katherine 


"The technician was professional with the service, very thorough, and tested the unit properly."


-Clint G.


"You showed up and fixed my oven."


-Barry


"Very friendly, professional, great service."


-Duane


"Problem solved."


-Merideth


"Problem fixed. You really cared about helping us out in a pinch heading into a busy weekend."


-Sam B.


"You were literally the only company that agreed to look at the initial problem and actually showed up."


-Mark


"Great service."


-Shane


"ATECH was a referral, and we have been very happy with their service from scheduling to onsite techs."


-Theresa J.


"Excellent customer service."


-Jamar


"Excellent service, and problems and solutions explained."


-Mark


"John is wonderful. Great service always."


-Mary


"ATECH is quick to come out and get our ice machine going."


-Randy


"The technician was knowledgeable and helpful."


-Vaughn


"The ladies at Rickman Elementary are very happy with the installation of their new steamer oven. Everything was installed as scheduled. Thank you."


-Edward


"The last guy was real good at checking the machines out and listened to what we said."


-Billy


"Very courteous, prompt, and knowledgeable."


-Bernard


"Very quick and professional!"


-Francisco


"Excellent service."


-Stephanie


"They arrived the next day and the customer service was great!"


-CT


"Very prompt and thorough!"


-Taffy


"Very knowledgeable of what was going on and the tech made sure it was right before he left."


-Billy


"Tony, the service tech, goes the extra mile. Tries things to fix before just ordering new parts (example - pump locked up.) He worked to free up the pump and it works now."


-David


"Tommy is the best! Thanks!"


-Dennis F.


"The receptionist was always very pleasant and helpful. The repairman was pleasant and completed the repair in a very timely matter."


-Rene


"Tech was on time very friendly and helpful. He took his time and didn't rush."


-Eugene


"Service was friendly and professional. Guys knew what they were doing and enjoyed their work. 2 repairs done right."


-Hadley


"Job well done."


-Rick


"He did a great job. Thank you."


-Melissa B.


"Great service and great prices, as always."


-Ricky


"Arrived on time. Tech was very knowledgeable and quick to fix the problem."


-Jamy B.


"Your tech diagnosed the issue asap!"


-Frank R.


"Their services are simple and helpful."


-Alfonso


"The service tech was quick and efficient."


-Candace


"ATECH is awesome. Clint, Laurie, Deborah are wonderful to work with. Great communication and follow through."


-Eddie


"Great, fast service. I appreciate that the technician took the time to figure out the issue we were having!"


-Becka


"Effective and knowledgeable techs and great customer service."


-Chef T.


"Your tech, Dave, is one extraordinary individual. The issues that we have had with our icemakers were not at all easy or simple. He stuck with it in the heat of summer and the cramped spaces to get our machines working right. This type of employee is what will continue to drive business back to your company."


-Dallas


"You fix it and keep the area clean while working around our employees."


-Paul


"Billy was able to address all the issues that I had."


-Nick F.


"Fast response and turnover."


-Alex


"Fast service "


-Shane


"Y'all are always right on time!! "


-April


"Tech was very personable, helpful and exactly what we're looking for, It's hard to find great service these days "


-Rodney


"Good service "


-William


"Great response and service "


-Steve


"Great service, friendly and knowledgeable service technicians "


-Rod


"Great service "


-Josh


"She knew what she was doing very polite"


-Billy


"Great service. The technicians were good at explaining the problems they found and the best way to resolve them. "


-Jose


"Stoelting tech gave us your phone number."


-Jack


"Lee was very polite and seemed to be knowledgeable.  "


-Michael


"Promo service shows me the issues and can tell me why the problem occurred"


-Dennis A.


"Atech has a quick response time, great customer service and communication. They get the job done right, and quickly, which is important when dealing with kitchen equipment."


- Mod


"Loved the technician."


-Amber


"Showed up on short notice, had the issue resolved within 10 minutes."


-Brad


"Very efficient, friendly, fixed it promptly and effectively. Appreciate good employees!!"


-Judy


"They always do great work the first time.. they get really fast and the workers are very friendly and helpful!"


-Sharon


"When I called in to request service the office was very friendly and helpful so they get a 10.
When the service technician arrived he asked a few pertinent questions and then went right to work. He was very friendly and professional. After explaining what the problem was I asked him to write a quote so I can get approval on my end. He promptly cleaned up the area he was working and emailed a quote. For being professional and friendly he gets a 10 rating also."


-Rod


"Very professional, came in got the job done! Thank You!"


-Jerry


"Tony is great."


-Elliot


"They're a great company to work with. The techs are very knowledgeable, polite, and keep you informed of where they are with parts needed or corrections made to your equipment. I would definitely recommend the m to anyone needed there services."


-Craig


"They show up on a timely manner and done a great job."


-Terry


"Great service."


-Jon


"Always courteous and professional. Great service."


-William


"Fast. Efficient."


-Amber


"Service was good. Price was a little steep."


-Chuck


"Job was done in a timely manner and the tech did a great job."


-Terry


"The tech was nice and explained what he was doing at all times. Very good work ethic."


-Buddy


"Your workers are always polite and professional."


-William


"Very professional folks that came out, listened to me about our problem. Explained things to me, and took care of the issue as quickly and efficiently as they could."


-Joe M.


"Very friendly and professional."


-Eric A.


"Great service. Atech always delivers on results."


-Steve


"Always friendly with fast service."


-Christy


"Amber was so kind and helpful. The tech guy that came out was great. He got us the part and back and worked late."


-Claudia


"The technician was thorough and checked several parts of the cooler instead of just focusing on one probable cause."


-Robin


"Fast and timely service. Knowledgeable technician."


-Brandon


"Good service."


-Dean


"Great work."


-Bruce


"I've been using you guys for the last 3 years and always do a good job."


-Peter


"Johnathan did a great job. Always professional and thorough."


-Josh


"Outstanding Service."


-Frank R.


"Pat was knowledgeable and fixed our problem."


-Merideth


"Professional and well train technicians."


-Daryl


"Prompt, friendly, and informative."


-Robert


"Quick service, fair price."


-Danny


"Response time wasn't bad. Repair time was same day."


-Allen


"The service tech was outstanding! He went above and beyond to fix our issue!"


-Grady P.


"Tony is an extremely excellent man for the job."


-Marvin


"Tony was very professional and knew what he was doing."


-Ralph R.


"We LOVE our current tech!!"


-David C.


"They worked quickly and got the problem solved in a timely manner."


-Jamar


"Great response and service."


-Steve


"Great service tech with a lot of knowledge. Took care of equipment and made it work properly."


-Martin


"Got things fixed and was very helpful."


-Sam M


"Very efficient and always figured out the problems and provides a resolution.


I recommend Tony for employee of the year. Give that man a raise or a bonus!"


-Jerry


"Always on time and quick to get the job done."


-Sarah


"Good service, fixed the problem and provided info on other issues."


-Sam


"Very prompt and friendly service."


- Jonathan K


"Best company I use."


-Lay


"I got an appointment for a service repair in less than 12 hours.

The tech brought a back up trainee and my equipment was working by the end of their visit.

I look forward to continuing to work with this group in the future."


-Bill L


"Staff was very polite, knowledgeable and willing to assist."


-Isaac


"When I call to request repairs on equipment they are very friendly and get appointments set up quickly."

"Both techs I have encountered have been professional, friendly, and willing to explain findings in detail."

"The gentleman that preformed our PM was very thorough and explained each step. I rate his customer service as top shelf!"

"I have used ATECH two times now, each time I got awesome service, from the ladies in the office to the tech, everything was as promised. Great people, great service. HIGHLY RECOMMEND!"


 - Jerry T


"Technician was VERY kind and helpful. Service cost was reasonable, and the lady who I spoke to on the phone was very kind and helpful about getting us on the schedule. I called you guys after about six other companies were just short and rude or unhelpful. You guys will be my FIRST phone call the next time." 

"Everyone is professional and on time, and when the job is finished, we don't have any more issues!"


"

- Kimberly


"Service was as described. Clear explanation of the issue we were having. The price point was very reasonable. "

- Forrest


"Very knowledgeable repair man. If you call and they set a date for service, then you know they are coming. Always dependable. "

- Joyce


"Y'all have done great work for us for a long time now. We are very happy with your excellent service! "

- Patrick


"Everything was done in a timely manner. Thanks for the service. "

- John


"The people are great to work with. The salesmen are extremely helpful and go beyond their duty to ensure satisfaction. "

- James C


"Very professional and knowledgeable. Also, they return calls right away. "

- Mark G


"Quick response. Explained what was repaired and what the function of the part was."

- Terry


"Very fast service! Wish all my vendors were this good!"

"

- Lewis


"The tech was very friendly and informative."

       

     

- Bobby



"Having a real person to contact and get a response from in a timely manner is so very helpful. It really makes it easier to spend money, when you know someone has your back and you can contact them if you have issues.


We had used ATECH several years ago and stopped because we could not seem to find a person that we could really talk with and receive help. Tommy D has been so helpful and responded to our needs so quickly. It has really been a pleasure and we are back."

     

- Marne



"Very timely service and professional"

 

- Mike


"Byron was very knowledgeable and professional, and he was very pleasant to work with. He found the source of long-term problems with our walk-in. We saw that another company that we had used had done everything wrong in supposedly fixing it, and just made it worse. Temps are now staying steady and the freezer door closes and stays closed, which has been a problem for a long time. He also fixed a switch on a coffee maker, put new gaskets on a reach-in refrigerator, and worked on a few other things. We will continue to use your company and we'll ask for Byron."

 

    

 

- William


"Your service representative (Byron Parker) is outstanding. He's highly professional and truly cares for his customers. He's extremely knowledgeable and cares about doing a quality job. We trust him. Your support personnel is also outstanding. Their support for us is very timely."

 

    

 

- Martin


"You guys are always up for last-minute requests and do a great job."

     

- Jenni S


"Tech was very professional and explained everything to us clearly. They identified the issue and we resolved it immediately. Great service!"

 

     

 

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testimonials

 - Wayne


"Not only did I get a very competitive price from ATECH, but they could get the job done in a reasonable amount of time. The technicians are professional and knowledgeable. The service since the installation has been lifesaving for our walk-in cooler."

     

 - Daryl


"Very professional staff and technicians. We always feel like we are your only customers."

     

 - Lee Ann


"I am very pleased with everything. If we have issues you always make sure they are resolved."

 

  - MOD


"ATECH recently completed a 5-year service contract for us and was awarded a second 5-year contract a few months ago. It is always a great pleasure to work with ATECH personnel in person and on the phone."

   

- MOD


"The tech (Bryson) was excellent. Got some lingering kitchen equipment issues knocked out for us no problem. Highly recommend!"


-  Anthony D


"

We are happy with the service we receive and Mary was very accommodating about getting the correct reference information on our invoices. We would not hesitate to recommend ATECH."

 

    

- MOD


"James and Mary both do a great job with my account."

   

 

- Joseph


"Fast and thorough. The technicians are knowledgeable and make management aware of issues."


- Jill C


"Prompt service tech, very helpful... provided preventative advice on the machine."


- Lamar B


"The service man was knowledgeable about the equipment."


- Scott C


"John did a fantastic job getting us up and going in a short amount of time."


- Justin W


"ATECH came in and designed the program, evaluated all of the equipment that we had, made sure...all the equipment was running and in working order...Since that time I can say without a question that there haven't been any complaints whatsoever with the performance of ATECH."


- David P


 "These guys do great work. The tech (Byron) was excellent. Got some lingering kitchen equipment issues knocked out for us no problem. Highly recommend!"


- Anthony D


"The tech was very professional and explained everything to us clearly. Identified the issue and we resolved it immediately. Great service."

- Debbie S


"The tech was able to get to our property quickly and provided all of the information I needed. When I asked the tech to have a quote emailed to me, it was delivered later that day. So few companies actually deliver requests like this without us having to follow up with the main office for them, and it is refreshing to work with someone who is immediately responsive."

- Victoria G


  "We appreciate ATECH service!"


- MOD


 "Keep up the good communication and quality of work."

- Jordan


 "I would like to recognize Mary and Johnathan Hinson for their dedication to providing excellent customer service. Johnathan had large shoes to fill when he took over for Murphy, but he has proven that he is more than capable of filling the role. I greatly appreciate the service and responsiveness that ATECH provides."


-Loren C


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