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4 Ways ATECH Keeps Up with Commercial Kitchen Equipment Technology
Jun 20, 2023

In recent years, restaurant kitchen equipment technology has undergone significant changes and advancements. Many of the new pieces of equipment feature automation technology that utilizes sensors, software, and connectivity features, allowing for real-time data tracking, monitoring, and remote control. These smart features enable chefs and kitchen managers to remotely control appliances, monitor cooking progress, and receive alerts when the food is ready. Another significant change in restaurant kitchen equipment technology is the increased focus on improving energy efficiency in your commercial kitchen



4 Ways ATECH Keeps Up with Commercial Kitchen Equipment Technology


At ATECH, we want to be able to resolve any issue our customers might have—including repairs to new technology-enabled equipment. Understanding the latest advancements and innovations is essential for
ensuring our technicians are prepared for anything and maintaining our 96% first-call repair accuracy rating


Here are four specific ways we keep up with the latest commercial kitchen equipment technology trends in order to serve customers across Tennessee: 


1. We actively partner and participate in training programs offered by leading manufacturers.


Training and certification programs offered by equipment manufacturers and industry organizations provide valuable education on new equipment and technologies. 


At ATECH, our technicians invest in an average of
87 hours of ongoing training each year. Whether it’s sending technicians to certification events with Accurex or hosting Alto-Shaam to learn about their latest products, these programs help our team stay current with best practices and industry standards. Our investment in ongoing training has enabled us to become an authorized service agent for over 123 kitchen equipment manufacturers.


2. We attend trade shows and industry events to learn about the latest technology. 


Attending industry trade shows and events is another way we stay up-to-date on the latest kitchen technology. These events often feature demonstrations and product launches that can help our team learn about new technologies and advancements in the field. 


For example, at
this year’s North American Association of Food Equipment Manufacturers (NAFEM) conference, we got an in-depth look at some of the latest robotics technology making its way into commercial kitchens. Our attendance at NAFEM, the

National Service Co-Op (NSC) Conference, and National Restaurant Association (NRA) Conference also give us opportunities to strengthen our manufacturer relationships which allows us to better serve our customers.

3. We follow industry outlets and listen to our customers throughout the year. 


By reading industry publications and staying current on industry news, our team actively stays up-to-date on new equipment and technologies. Publications such as
Foodservice Equipment Reports, Foodservice Equipment & Supplies, and Restaurant Hospitality are great sources of information for our team. 


Engaging our customers also enables us to recognize what technology and trends to pay attention to. Our ongoing investment in partnering with RFMA allows us to keep a pulse on all of the trends that are shaping the industry. Our team has learned an incredible amount by simply listening to the questions they’re asking or the ideas they’re considering. 


4. We collaborate with individual restaurants, chains, and commercial kitchens to design custom maintenance plans for their specific equipment needs. 


While knowing all the latest trends and technologies in the industry is important, we ultimately believe that the best way to serve our customers is to meet them where they are and design a custom maintenance plan based on their unique needs. While some kitchens are equipped with the newest bells and whistles, others maintain quality service with powerful standard grills, ovens, and fryers. Whether it’s
everyone’s favorite drive-in or one of the hottest restaurants in Nashville, we want to find solutions that work for every single customer. 


For example, starting this month, we’ll be piloting a
maintenance program for select Chick-fil-A restaurants in Memphis. We’re excited to partner with them to help keep their operation running smoothly. 


ATECH’s Expertise in Commercial Kitchen Equipment 


As one of Tennessee's top restaurant and commercial kitchen equipment repair companies, we believe it’s incredibly important to stay up-to-date on the latest equipment technology to provide the best possible service to their clients. 


For more information on the various ways we can help with
equipment repair or planned maintenance, reach out to our team today. 

By markl 20 Mar, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl 26 Jan, 2024
As a restaurant owner or kitchen manager, you know that the equipment in your kitchen is essential to the operations and overall profitability of your business. But do your frontline employees recognize that, too? Your line chefs and dishwashers use your equipment every day, so they're more likely to notice any problems first. That's why it's so important to capture feedback from your frontline staff on the performance of your restaurant equipment. As a trusted commercial kitchen repair service in Tennessee , we’ve had the opportunity to partner with hundreds of restaurants over the years—from nationally recognized chains to local mom-and-pop establishments. ​We’ve learned that capturing staff feedback on restaurant equipment is not just a good practice—it's a necessity for any successful establishment. In this article, we wanted to shed light on the importance of capturing staff feedback on restaurant equipment. Your employees’ assessments can be used to address problems quickly and make informed decisions about upgrades or replacements. How to Capture Staff Feedback on Restaurant Equipment 1. Recognize and address common pitfalls for reporting issues. Unfortunately, many kitchen managers find that it's difficult to get regular feedback from their staff. There are a few common reasons for this: Lack of time. Frontline staff are often busy and stressed, and they may not have time to provide feedback to their managers. Fear of retaliation. Some employees may be afraid to speak up about problems with equipment for fear that they will be punished or blamed. Lack of trust. Employees may not feel comfortable providing feedback to their managers if they don't trust them to take it seriously. 2. Create a culture of collaborative communication in your kitchen. It's important to create an open and trusting environment where your staff feels comfortable providing feedback. Here are a few tips: Make feedback a priority. Show your staff that you value their feedback by making time to listen to it and taking it seriously. Make it easy to provide feedback. Create a system for staff to submit feedback easily. Let your employees know who is responsible for equipment maintenance so they can notify the appropriate person. Be open to feedback, both positive and negative. It's important to create a culture where staff feel comfortable providing feedback, even if it's negative. Remember, feedback is a gift, and it can help you to improve your operation. If you don’t embrace feedback from employees, they might be less likely to report a faulty piece of equipment. 3. Train new employees to recognize and communicate common issues. Once you've created an environment where staff feel comfortable providing feedback, you need to train employees to recognize common equipment issues . This will help you to identify problems early before they cause major disruptions.Here are a few tips for training your staff: Provide them with a list of common equipment issues. This could include things like strange noises, unusual odors, or reduced performance. Teach them how to inspect equipment for signs of wear and tear . Help them identify potential problems before they cause equipment to break down. Show them how to report equipment issues to you. This could be done through a verbal report, a written report, or a feedback form. 4. Know the important information to capture and have a plan for addressing issues. One of the best ways to ensure problems are addressed quickly and correctly is to capture the information your commercial kitchen technician would need to know . Once you've collected feedback from your staff, you can use it to make informed decisions about equipment upgrades or replacements. As you consider repairing or replacing your kitchen equipment , here are a few things to keep in mind: Identify recurring issues . If multiple staff members are reporting the same problem with a piece of equipment, it's a sign that there is a serious issue. Consider the cost and benefits of repairs. If a piece of equipment is constantly breaking down, it may be more cost-effective to replace it than to keep repairing it. Get feedback from your staff on their needs. When choosing new equipment, ask your staff for input on what features are important to them. This will help you to choose equipment that is both effective and user-friendly. A Trusted Partner to Fix Restaurant Equipment Issues At ATECH, we understand the value of staff feedback in maintaining restaurant equipment and fixing a problem as soon as possible. Our team has the experience and expertise to provide prompt, affordable repair services for all your commercial kitchen equipment . Our commitment to partnering with restaurants across Tennessee goes beyond just servicing equipment. We're here to support you in creating a kitchen that runs smoothly and efficiently through customizable planned maintenance programs. Connect with our team today to create a tailored service plan for your restaurant, franchise, or organization.
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