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How to Know If Your Commercial Dishwasher Isn’t Functioning Properly
Apr 07, 2021
It’s easy to lose sight of the importance of well-functioning equipment in a commercial kitchen. However, anytime there’s a minor or major issue with restaurant equipment, its importance becomes abundantly clear. That’s especially true of commercial dishwashers. Normally, they’re part of the background noise of a busy kitchen, and when that noise goes silent, productivity can grind to a halt. To prevent a sudden shutdown in your commercial kitchen, you’ll want to keep tabs on how your commercial dishwasher is functioning. Here are six signs to look out for that may signal that your dishwasher needs servicing. 

1. The Water Temperature isn’t as High as It Needs to Be

If you’re using a high-temp dishwasher, water temperatures must reach 165 degrees for a stationary rack and 180 degrees for any other rack type. If you’re noticing less steam or heat from the dishwasher, you could have an issue with your water supply or with your booster heater. Even low-temp dishwashers need a minimum of 120-degree water to effectively clean and sanitize dishes. You should test temperatures with test strips to ensure you are in compliance. Health codes have very strict requirements about water temp, so you’ll want to address the issues before your next inspection.    

2. You Notice Your Dishwasher Leaking Water

If you notice moisture pooling around the dishwasher, you could have gasket, hose, pump, or drain problems. If you have a condensation hood not running right, you could have extra condensation from the dishwasher collecting on the floor. This could be a dangerous safety hazard if it continues to accumulate.  

3. Plates and Cups are Stained After Being Washed

A commercial dishwasher not performing well is one of the top reasons to call for a diagnostic service visit. If you use a chemical (low-temp) dishwasher, you may need to change or increase the amount of chemicals you use, check for blocked spray arms, or check the thermostat. If you use a high-temp washer, you may have hard water, a faulty thermistor, or you may have inadvertently tripped the booster or wash tank high limit. Both of these will need to be reset by an authorized technician.  

4. You Notice Rust on or Around the Equipment

Commercial dishwashers use a lot of water, and water plus metal can equal rust over time. You may have spots where water pools or sits, leading to rusting. Limescale buildup in the boiler and rinse tanks may also contribute to rusting. Regular maintenance, including deliming the machine, will extend life to keep from replacing these components and improving the function of your dishwasher considerably.   

5. The Control Panel isn’t Working

If you find yourself having to press the control panel buttons multiple times to start a cycle, you may have an issue with the control board overlay. Overlays go out over time due to constant use. Also, most control boards are sensitive to power surges, so if you’ve had one in your commercial kitchen, it could affect the functionality of your dishwasher. 

6. The Dishwasher is Not Draining or Filling Properly

First, check for drain obstructions like food, bones, or utensils that might be blocking the water flow. The drain screen should be checked and cleaned every shift. If it’s clear, check the water inlet valve. Do you see a dirty filter screen? This can affect inlet valve operation. If you still have problems with filling and draining, it could be signs of mechanical failures and should also be checked by a licensed professional to diagnose and fix the problem. 

Need Assistance with Your Commercial Dishwasher?

If you’ve noticed any of these issues cropping up with your commercial dishwasher, it may be time to bring in an expert you can trust. ATECH is committed to repairing and maintaining your commercial equipment quickly, efficiently, and effectively. To help you keep a regular schedule for servicing your commercial kitchen equipment, reach out to us for a planned maintenance visit today
By markl 20 Mar, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl 26 Jan, 2024
As a restaurant owner or kitchen manager, you know that the equipment in your kitchen is essential to the operations and overall profitability of your business. But do your frontline employees recognize that, too? Your line chefs and dishwashers use your equipment every day, so they're more likely to notice any problems first. That's why it's so important to capture feedback from your frontline staff on the performance of your restaurant equipment. As a trusted commercial kitchen repair service in Tennessee , we’ve had the opportunity to partner with hundreds of restaurants over the years—from nationally recognized chains to local mom-and-pop establishments. ​We’ve learned that capturing staff feedback on restaurant equipment is not just a good practice—it's a necessity for any successful establishment. In this article, we wanted to shed light on the importance of capturing staff feedback on restaurant equipment. Your employees’ assessments can be used to address problems quickly and make informed decisions about upgrades or replacements. How to Capture Staff Feedback on Restaurant Equipment 1. Recognize and address common pitfalls for reporting issues. Unfortunately, many kitchen managers find that it's difficult to get regular feedback from their staff. There are a few common reasons for this: Lack of time. Frontline staff are often busy and stressed, and they may not have time to provide feedback to their managers. Fear of retaliation. Some employees may be afraid to speak up about problems with equipment for fear that they will be punished or blamed. Lack of trust. Employees may not feel comfortable providing feedback to their managers if they don't trust them to take it seriously. 2. Create a culture of collaborative communication in your kitchen. It's important to create an open and trusting environment where your staff feels comfortable providing feedback. Here are a few tips: Make feedback a priority. Show your staff that you value their feedback by making time to listen to it and taking it seriously. Make it easy to provide feedback. Create a system for staff to submit feedback easily. Let your employees know who is responsible for equipment maintenance so they can notify the appropriate person. Be open to feedback, both positive and negative. It's important to create a culture where staff feel comfortable providing feedback, even if it's negative. Remember, feedback is a gift, and it can help you to improve your operation. If you don’t embrace feedback from employees, they might be less likely to report a faulty piece of equipment. 3. Train new employees to recognize and communicate common issues. Once you've created an environment where staff feel comfortable providing feedback, you need to train employees to recognize common equipment issues . This will help you to identify problems early before they cause major disruptions.Here are a few tips for training your staff: Provide them with a list of common equipment issues. This could include things like strange noises, unusual odors, or reduced performance. Teach them how to inspect equipment for signs of wear and tear . Help them identify potential problems before they cause equipment to break down. Show them how to report equipment issues to you. This could be done through a verbal report, a written report, or a feedback form. 4. Know the important information to capture and have a plan for addressing issues. One of the best ways to ensure problems are addressed quickly and correctly is to capture the information your commercial kitchen technician would need to know . Once you've collected feedback from your staff, you can use it to make informed decisions about equipment upgrades or replacements. As you consider repairing or replacing your kitchen equipment , here are a few things to keep in mind: Identify recurring issues . If multiple staff members are reporting the same problem with a piece of equipment, it's a sign that there is a serious issue. Consider the cost and benefits of repairs. If a piece of equipment is constantly breaking down, it may be more cost-effective to replace it than to keep repairing it. Get feedback from your staff on their needs. When choosing new equipment, ask your staff for input on what features are important to them. This will help you to choose equipment that is both effective and user-friendly. A Trusted Partner to Fix Restaurant Equipment Issues At ATECH, we understand the value of staff feedback in maintaining restaurant equipment and fixing a problem as soon as possible. Our team has the experience and expertise to provide prompt, affordable repair services for all your commercial kitchen equipment . Our commitment to partnering with restaurants across Tennessee goes beyond just servicing equipment. We're here to support you in creating a kitchen that runs smoothly and efficiently through customizable planned maintenance programs. Connect with our team today to create a tailored service plan for your restaurant, franchise, or organization.
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