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7 Reasons ATECH Hires Veterans
Nov 13, 2023

Veterans Day is always a special holiday for our team at ATECH. Not only is it a chance for us to stop and honor the men and women who dedicated their lives to our country, but it’s also a chance to recognize our team members who have served in the military. At ATECH, we’re proud to have veterans on our team who provide outstanding service to our clients. Recently, we received the HIRE Vets Gold Medallion Award again, the only federal-level veterans’ employment award. We were honored to be recognized for our commitment to veteran hiring, retention, and professional development.


7 Reasons ATECH Hires Veterans


Here are a few specific reasons we make it a point to hire veterans after their time in the service:   


1. Veterans bring a pride of ownership to their tasks and always strive to do the best possible job.
 

During their time in the military, veterans learn that taking responsibility for their actions and seeing tasks through to completion are essential traits. These traits are also helpful when working in the commercial kitchen repair industry. Our technicians are committed to doing everything they can to help our clients resolve issues quickly and avoid potential problems in the future. Our veterans show up every single day with this mentality because it’s part of their DNA. 


2. Veterans have learned the ability to lead and teach others. 


Veterans are taught how to lead and how to follow. They also learn how to delegate, give clear instructions, and provide actionable feedback. These are incredibly valuable skills in our industry. Our veterans lead by example and know how to provide helpful instructions to others. That’s the case while they’re training an apprentice or explaining maintenance best practices to kitchen managers and staff.


3. Veterans pay attention to the details and use their natural problem-solving abilities to any issue.   


A service technician’s day is full of issues that require attention to detail and need a quick and workable solution. To diagnose, treat, and address maintenance issues, service techs must have the ability to problem-solve while remaining focused on the details. Veterans know what it’s like to prepare for the unexpected and think critically in stressful situations. They bring a natural ability to work efficiently on short timelines, analyze problems, and make informed decisions. 


4. Veterans embody professionalism in what they do and how they interact with their peers and customers.


Any time a piece of commercial kitchen equipment breaks down, it can be a source of stress for a restaurant or business owner. Service techs must be able to fix problems quickly and correctly, and they often need to conduct repairs while the kitchen is still operating. Service members know what it’s like to work in fast-paced environments. Our veterans bring a positive, can-do attitude that focuses on an issue and works diligently to achieve the intended outcome.   


5. Veterans bring a goal-oriented mindset and operational skillset to resolve issues. 


Working with commercial kitchen equipment requires strong operational knowledge to achieve the intended outcome. Most equipment has hundreds of parts that must function simultaneously to keep equipment working properly. This requires our technicians to pay attention to details while focusing on the end goal and maintaining a high level of knowing how everything works together. Service members often have strong operational skills that allow them to lean on their research and training to implement effective solutions to achieve the goal they’re trying to reach.


6. Veterans are team-oriented and know how to work collaboratively.


Fixing a piece of equipment or preventing issues with planned maintenance requires certain communication and collaboration skills. There are
important things our technicians want to know in order to resolve issues. This requires the ability to work together as a team — with other technicians as well as kitchen staff. 


7. Veterans are always prepared for work and whatever the day brings.


If there’s one thing that’s true about
a day in the life of an ATECH service technician it’s that no two days look the same. Our technicians need to be prepared to address all sorts of issues throughout the day. Veterans know what it’s like to proactively prepare for whatever the day might bring. Our veteran employees approach each day prepared to address whatever issues might show up on their docket for the day. 


ATECH Prioritizes Hiring Veterans 


If you’re a veteran looking for a meaningful and enjoyable career after your time in service, ATECH could be the place for you. We have
several open positions at various ATECH service centers across Tennessee. 


If you’re interested in learning more, you can check out
a day in the life of an ATECH technician or discover how to get started in the commercial kitchen equipment repair industry.

By markl 20 Mar, 2024
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As a restaurant owner or kitchen manager, you know that the equipment in your kitchen is essential to the operations and overall profitability of your business. But do your frontline employees recognize that, too? Your line chefs and dishwashers use your equipment every day, so they're more likely to notice any problems first. That's why it's so important to capture feedback from your frontline staff on the performance of your restaurant equipment. As a trusted commercial kitchen repair service in Tennessee , we’ve had the opportunity to partner with hundreds of restaurants over the years—from nationally recognized chains to local mom-and-pop establishments. ​We’ve learned that capturing staff feedback on restaurant equipment is not just a good practice—it's a necessity for any successful establishment. In this article, we wanted to shed light on the importance of capturing staff feedback on restaurant equipment. 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This will help you to identify problems early before they cause major disruptions.Here are a few tips for training your staff: Provide them with a list of common equipment issues. This could include things like strange noises, unusual odors, or reduced performance. Teach them how to inspect equipment for signs of wear and tear . Help them identify potential problems before they cause equipment to break down. Show them how to report equipment issues to you. This could be done through a verbal report, a written report, or a feedback form. 4. Know the important information to capture and have a plan for addressing issues. One of the best ways to ensure problems are addressed quickly and correctly is to capture the information your commercial kitchen technician would need to know . Once you've collected feedback from your staff, you can use it to make informed decisions about equipment upgrades or replacements. As you consider repairing or replacing your kitchen equipment , here are a few things to keep in mind: Identify recurring issues . If multiple staff members are reporting the same problem with a piece of equipment, it's a sign that there is a serious issue. Consider the cost and benefits of repairs. If a piece of equipment is constantly breaking down, it may be more cost-effective to replace it than to keep repairing it. Get feedback from your staff on their needs. When choosing new equipment, ask your staff for input on what features are important to them. This will help you to choose equipment that is both effective and user-friendly. A Trusted Partner to Fix Restaurant Equipment Issues At ATECH, we understand the value of staff feedback in maintaining restaurant equipment and fixing a problem as soon as possible. Our team has the experience and expertise to provide prompt, affordable repair services for all your commercial kitchen equipment . Our commitment to partnering with restaurants across Tennessee goes beyond just servicing equipment. We're here to support you in creating a kitchen that runs smoothly and efficiently through customizable planned maintenance programs. Connect with our team today to create a tailored service plan for your restaurant, franchise, or organization.
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