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Repair or Replace? The Ultimate Guide for Commercial Kitchen Equipment
Feb 21, 2023

Purchasing commercial kitchen equipment is a significant investment. With the proper care and maintenance, you can maximize your investment and extend the life of your equipment for years. However, there will inevitably come a time when your kitchen equipment starts to wear down and you’re left with a decision about whether to repair or replace it.
 

Whether you’re a local restaurant, chain franchise, or commercial kitchen, deciding to repair or replace a piece of equipment depends on multiple factors. At ATECH, we’ve helped hundreds of restaurant owners navigate that decision. As an authorized service agent for many of the top brands and manufacturers, we’re on top of the latest equipment, parts availability, and performance standards. As a trusted partner, we let our customers know if it's better to go ahead and replace equipment.

If you’re navigating the decision to repair or replace a piece of commercial kitchen equipment, here are a few helpful tips and best practices to consider. 


Repair or Replace? Questions to Consider


Once you notice an issue, multiple factors can help you know
when to replace your commercial kitchen equipment. Here are a few helpful questions to consider:


1. Will your warranty cover the repairs? 


Cost is often the most important factor when managing your commercial kitchen equipment. Most manufacturers offer warranty plans for their new equipment that can cover certain repairs that vary based on the manufacturer, model, and what is usual and customary for the

industry. If you’re not sure about warranty coverage, our team can help. Typically, cooking and

ware washing equipment carries a 1-year parts and labor warranty; ice machines carry 3 years;

reach in coolers, prep tables, and freezers carry from 1 to 3 years, and compressors are covered

under 5 years (compressor only). These are guidelines – your equipment may have more or

less coverage – always check before getting someone out to see what the manufacturer will pay and what (if anything) you’ll have to pay. Not all service companies are authorized to work on your equipment in warranty and getting an unauthorized repair done could void your warranty.


2. Are you looking to upgrade equipment or rearrange your kitchen layout?


Manufacturers are constantly designing newer and better equipment for restaurants and commercial kitchens. Energy-efficient equipment and compact designs offer an opportunity to upgrade equipment for your staff while improving monthly energy costs. This could be a priority you want to factor into your decision. 


3. How much longer is the equipment expected to last? 


If you notice a decline in performance or need to repair equipment more frequently, it might indicate that your equipment should be replaced. While many factors impact how long a piece of equipment lasts, we’ve provided a few helpful milestones for different types of equipment below. 


Average Life Expectancy for Commercial Kitchen Equipment


Many factors impact the life of your commercial kitchen equipment, tools, and supplies. Certain brands have longer life spans. How much you use your equipment and how well you maintain it also matter. With that being said, here are a few average estimations to consider for your various commercial kitchen equipment pieces:

  • Ovens and Ranges — Electric ranges and ovens can remain in service for around 15 years, while gas stovetops can last up to 18 or 20 years, depending on the brand, frequency of use, and maintenance and repair history.

  • Walk-in Cooler When a walk-in cooler is well-maintained, it can last for more than 15 years. Regular maintenance and flushing lines can lengthen its useful life and improve its daily performance.
     
  • Deep Fryers — When properly maintained, commercial fryers can last up to 20 years. If you address any needs for repair immediately, the fryer’s lifespan may be extended. 


Tips to Repair Your Commercial Kitchen Equipment


Once you’ve decided to repair equipment, here are a few important next steps to consider:

  • Choose a reputable repair company. The best way to ensure a successful repair is to find a company with technicians who can fix the issue quickly and accurately. At ATECH, we’ve worked on thousands of repairs over the years. Our factory-trained technicians have hands-on experience and receive ongoing training to extend the efficiency of your equipment.
     
  • Find a parts provider that offers a variety of options. In some cases, finding replacement parts can be a pain. At ATECH, we carry over 32,000 parts in-house and have next-day availability for thousands more for cooking, warewashing, refrigeration, ice machines, and HVAC units, including parts that are hard to find or discontinued. 

 

  • Provide as much information as possible to your technician. To accurately repair a problem and prevent future breakdowns, it can be helpful to share the history of your equipment. Providing as much information as possible on the front end ensures your technician is prepared to work quickly and effectively to resolve the issue.- 


Tips to Replace Your Commercial Kitchen Equipment 


If you’ve decided to replace your equipment, you don’t always have to purchase new. Here are a few helpful resources to help you find the right replacement equipment for your restaurant:
 



Consult With ATECH When Repairing or Replacing Commercial Kitchen Equipment

If you’re wondering whether to repair or replace your equipment, talk with an ATECH repair technician before you decide. We recognize the financial impact of every decision you make. We’re an Authorized Service Agent for dozens of manufacturers. We’re also proud of our
written 90-day parts and labor warranty, backed by our 100% customer satisfaction guarantee. Let us show you why so many Tennessee businesses trust ATECH for commercial equipment repair.

By markl 20 Mar, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl 26 Jan, 2024
As a restaurant owner or kitchen manager, you know that the equipment in your kitchen is essential to the operations and overall profitability of your business. But do your frontline employees recognize that, too? Your line chefs and dishwashers use your equipment every day, so they're more likely to notice any problems first. That's why it's so important to capture feedback from your frontline staff on the performance of your restaurant equipment. As a trusted commercial kitchen repair service in Tennessee , we’ve had the opportunity to partner with hundreds of restaurants over the years—from nationally recognized chains to local mom-and-pop establishments. ​We’ve learned that capturing staff feedback on restaurant equipment is not just a good practice—it's a necessity for any successful establishment. In this article, we wanted to shed light on the importance of capturing staff feedback on restaurant equipment. Your employees’ assessments can be used to address problems quickly and make informed decisions about upgrades or replacements. How to Capture Staff Feedback on Restaurant Equipment 1. Recognize and address common pitfalls for reporting issues. Unfortunately, many kitchen managers find that it's difficult to get regular feedback from their staff. There are a few common reasons for this: Lack of time. Frontline staff are often busy and stressed, and they may not have time to provide feedback to their managers. Fear of retaliation. Some employees may be afraid to speak up about problems with equipment for fear that they will be punished or blamed. Lack of trust. Employees may not feel comfortable providing feedback to their managers if they don't trust them to take it seriously. 2. Create a culture of collaborative communication in your kitchen. It's important to create an open and trusting environment where your staff feels comfortable providing feedback. Here are a few tips: Make feedback a priority. Show your staff that you value their feedback by making time to listen to it and taking it seriously. Make it easy to provide feedback. Create a system for staff to submit feedback easily. Let your employees know who is responsible for equipment maintenance so they can notify the appropriate person. Be open to feedback, both positive and negative. It's important to create a culture where staff feel comfortable providing feedback, even if it's negative. Remember, feedback is a gift, and it can help you to improve your operation. If you don’t embrace feedback from employees, they might be less likely to report a faulty piece of equipment. 3. Train new employees to recognize and communicate common issues. Once you've created an environment where staff feel comfortable providing feedback, you need to train employees to recognize common equipment issues . This will help you to identify problems early before they cause major disruptions.Here are a few tips for training your staff: Provide them with a list of common equipment issues. This could include things like strange noises, unusual odors, or reduced performance. Teach them how to inspect equipment for signs of wear and tear . Help them identify potential problems before they cause equipment to break down. Show them how to report equipment issues to you. This could be done through a verbal report, a written report, or a feedback form. 4. Know the important information to capture and have a plan for addressing issues. One of the best ways to ensure problems are addressed quickly and correctly is to capture the information your commercial kitchen technician would need to know . Once you've collected feedback from your staff, you can use it to make informed decisions about equipment upgrades or replacements. As you consider repairing or replacing your kitchen equipment , here are a few things to keep in mind: Identify recurring issues . If multiple staff members are reporting the same problem with a piece of equipment, it's a sign that there is a serious issue. Consider the cost and benefits of repairs. If a piece of equipment is constantly breaking down, it may be more cost-effective to replace it than to keep repairing it. Get feedback from your staff on their needs. When choosing new equipment, ask your staff for input on what features are important to them. This will help you to choose equipment that is both effective and user-friendly. A Trusted Partner to Fix Restaurant Equipment Issues At ATECH, we understand the value of staff feedback in maintaining restaurant equipment and fixing a problem as soon as possible. Our team has the experience and expertise to provide prompt, affordable repair services for all your commercial kitchen equipment . Our commitment to partnering with restaurants across Tennessee goes beyond just servicing equipment. We're here to support you in creating a kitchen that runs smoothly and efficiently through customizable planned maintenance programs. Connect with our team today to create a tailored service plan for your restaurant, franchise, or organization.
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